Frequently asked questions on candles

How long does the candle burn?

The burn time of a candle depends on its size, the type of wax, how the candle is made, where you use it (indoors or outdoors), and other burning conditions. We cannot make a statement about the exact burning hours.

My candle has cracks on the surface.

Cracks on the candle surface are not a problem at all. This can occur due to the tension difference between the wick, the pot, and the candle wax. Cracks can form during the candle’s drying process because of these tension differences. You can still burn the candle; the cracks will fill with wax and will disappear.

Should I trim the wick of my candle?

The wick should always be trimmed to 5 mm or less above the wax before being lit for the first time. The wick should never be too long; always trim it before lighting the candle.

My candle is loose in the ceramic pot.

It’s possible that the candle may become loose from the ceramic pot; this is not a problem. Simply reposition the candle in the pot and light it.

Can I leave the candle outside?

You can use candles outside, but it is recommended to bring them back inside after use. Outdoor conditions such as wind, rain, and humidity can damage the candle and affect its performance. Additionally, exposure to sunlight can cause the wax to soften or melt.

How should I store my candles?

Store candles in a cool, dry place away from direct sunlight and extreme temperatures.

How can I reuse the ceramic pot once the candle is finished?

You can easily clean the pot and reuse it as a bowl, mug, or for other purposes. Follow the steps in the guide to learn how to do this. READ MORE HERE.

Can I leave a candle unattended?

No, never leave a burning candle unattended. It is important to always supervise burning candles.

Is a Technical Data Sheet available on the used candle wax?

Yes there is a Technical Data Sheet available, view it HERE.

Is a Safety Data Sheet (SDS) available on the used candle wax?

Yes there is a Safety Data Sheet (SDS) available, view it HERE.